Privacy Policy

Effective Date: 01/01/2025

ABA VA, LLC is committed to protecting the privacy of individuals who visit our website and provide personal information in connection with our services. This Privacy Policy explains how we collect, use, and protect the personal information you submit through our website and related communications.

1. Information We Collect

We may collect the following personal and insurance-related information:

  • Full name
  • Email address
  • Street address
  • Phone number
  • Current insurance provider
  • Primary insurance policy payer
  • Secondary insurance policy payer (if applicable)

This information is collected voluntarily via our website contact forms, intake forms, or through direct communication (email, phone, or otherwise).

2. How We Use Your Information

We use your personal information solely for the purpose of:

  • Contacting you about ABA therapy services
  • Determining insurance coverage and verifying benefits
  • Scheduling assessments or services
  • Responding to your inquiries
  • Managing service records and internal operations

We do not sell, trade, or rent your personal information to third parties.

3. Data Protection

We take the protection of your information seriously. We implement a range of administrative, physical, and technical safeguards to protect the personal information we collect, including:

  • Secure data storage and restricted access
  • Use of encrypted communication platforms where applicable
  • Staff training on confidentiality and data handling

If we collect or store personal health information (PHI), we do so in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

4. Sharing of Information

We may share your information with:

  • Insurance providers or billing entities, for the purpose of verifying coverage or processing claims
  • Clinical staff directly involved in your care
  • Government authorities if required by law or regulation

We will only share the minimum necessary information to perform our services or comply with legal requirements.

5. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections to any inaccurate or outdated information
  • Request that we delete your data (subject to legal or clinical recordkeeping requirements)

To exercise any of these rights, contact us using the information below.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

ABA VA, LLC

Email: abavaservices@gmail.com

Phone: (804) 876-2223

Website: http://www.ABAVALLC.com

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with a revised effective date.